Optimize Your Business Communication with all8network Call Center Solutions
all8network offers hosted call center solutions to help businesses connect with the right customers. Our comprehensive telecommunication solutions streamline your workflow and enhance productivity while adhering to all compliance policies and standards. Our call center solutions improve contact rates with features like real-time visual call displays and predictive dialing.
To meet the evolving needs of your business, all8network provides a one-stop hosted system with features that make handling client requirements easy.
Inbound Call Centers:
Our hosted inbound call centers help you accommodate the hottest leads. Whether your agents are working in your office or remotely, they can easily help your customers reach your business. Our flexible solutions allow you to convert leads into sales without any hassle.
Key Features:
- Quick and easy installation.
- HD quality voice calls.
- Voicemail access via email or the internet.
- CRM integration for better call handling.
- 24/7 support via email, chat, and phone.
Outbound Call Center:
Our outbound call center solutions boost lead generation and customer relationship management. With business intelligence and capabilities, your customer care executives get a comprehensive customer database to maximize efficiency. Features include Robo-Calling, load balancing, AMD (Answering Machine Detection), and more.
Key Features:
- Zero maintenance and setup costs.
- 99.9% uptime guaranteed.
- Real-time monitoring of outbound services.
- Accessible from anywhere.
- Compatibility with most business utility software.
- Affordable plans for unlimited dialing and multiple agents.
Blended Call Center Features:
Our blended call center solutions combine inbound and outbound call services, perfect for businesses needing an all-in-one solution. Easily switch between inbound and outbound call queues to enhance productivity.
Key Features:
- Conference Bridge: Connect multiple participants for virtual meetings with high-quality audio and video.
- Visual Call Display: Real-time call reporting through an intuitive dashboard.
- Call Transfer: Seamlessly connect customers to the right department.
- Music On Hold: Play custom hold music or promotional messages for callers on hold.
Get Help When You Need It:
If you encounter any technical or non-technical issues, our customer care team is ready to assist you. Share your problems with us, and we'll provide the optimal solution from the comfort of your home. all8network is here to meet your business communication needs and exceed your expectations.
So, what are you waiting for? Contact us and let us help scale up your business productivity with our hosted PBX services!
