What Does All8Network Provide?
All8Network offers top-notch business solutions with our easy-to-use PBX services. We help you enhance your communication with our reliable and flexible platform.
How Do I Install the Extension?
Just head to our Contact Us page. Our sales team will send you a link via email so you can download and set up the extension quickly.
Why is a Firewall Important for VoIP?
Make sure your firewall is set up correctly to avoid any issues with VoIP. You might also need to ask your ISP to allow VoIP traffic on your network.
What Do I Need to Start Using PBX Services?
A strong internet connection is essential for smooth PBX service. Without it, you might experience disruptions.
What is VoIP?
VoIP stands for Voice over IP. It’s a simple way to make phone calls over the internet. We use SIP-based VoIP to provide top-quality service for your business.
What Are the Benefits of Using All8Network’s VoIP Services?
- Quality of Service (QoS) that meets your needs
- Easy setup with real-time backup
- Multiple backups for reliability
- No call drops
- Great add-ons to boost your business image
How Long Until PBX Service is Activated?
Typically, PBX services activate within 2 to 3 hours. If you face any issues, our customer care team is here to help.
How Can I Use VoIP Services?
You can use VoIP in several ways:
- IP Phone
- Computer-to-Computer
- Via ATA
How Do I Fix Login Problems?
Contact our support team anytime. They’ll help resolve your login issues quickly.
What If I Forgot My Password?
If you forget your password, just reach out to our team. We’ll guide you through the steps to reset it.
How Can I Monitor My System and Agents?
Use our Call Monitoring System to keep track of your agents and calls in real-time.
Is There a Call Queue Feature?
Yes, we offer a Call Queue feature. Activate it to manage incoming calls more efficiently. If you need help, our customer support is ready to assist.
What Payment Methods Do You Accept?
We accept payments via MasterCard, VISA, PayPal, American Express, and international debit cards if transactions are enabled.
What Are Due Dates and Billing Dates?
The Due Date is the last day you need to pay your bill to avoid extra charges. The Billing Date is when your billing cycle starts.
Are There Any Extra Charges for Payments?
Yes, there’s a 3% processing fee on each transaction.
Have a question? Call us right now